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About The

Residence Collection

The Residence Collection is designed in Gloucestershire at our HQ, we extrude the window and door profile in Wiltshire. We supply to a network of dedicated fabricators and installers throughout the UK. A British product for British homes.

We designed the original timber alternative window; Residence 9 back in 2011. The design brief for Residence 9 was to extract the key principles, shapes and dimensions from the Article 4 Conservation Area guidelines for windows and integrate market leading technology into the design using virtually maintenance free materials. Residence 9 is thermally and acoustically brilliant. It features the latest security, maintenance and performance innovations, whilst appearing traditional.

The Residence Collection was launched in 2016, with R7 and R² to complete the offering.

Windows
Doors
Orangeries

Your

Residence Collection

Journey

01 Homeowner
02 Installer
03 Fabricator
04 The Residence Collection

THE JOURNEY OF YOUR WINDOWS AND DOORS

Step 01
Step 02
Step 03
Step 04

It all starts with you

It’s time to choose your new windows for your home. Take a look at our different window systems, once you’ve decided, you can request a quote from a local installer by using our postcode installer search.

It’s time for your installer* to visit

Your chosen installer will visit your home to carry out a detailed survey and take measurements of your windows. They’ll provide your quote, install your windows and doors, and guide you through the entire process.

*Your installer is your main point of contact, from quotation to installation and any aftercare support you require.

Your windows are expertly made

Once your order is confirmed, your installer sends the specification to a fabricator*. The fabricator will then manufacture your windows including, glass, hardware and finishing details as per the specification.

*The fabricator sources all glass sealed units and window ancillaries hardware from their trusted suppliers. These components are covered under the fabricator’s guarantee and supplied directly to the installer.

So where do we come in?

We are the systems house, at The Residence Collection, we design and test the windows, then supply the window profiles to our chosen UK fabricators. We extrude our profiles in 6m lengths and are have been design with thermal efficiency, acoustic performance, security and strength in mind.

For installation queries, service or support, your installer is always your first point of contact.

YOUR PURCHASE CONTRACT, WARRANTY AND AFTERCARE IS WITH YOUR INSTALLER
We hope you love your Residence windows and doors! In the unlikely event that you experience any issues please follow the supply chain process for support.
*Your main point of contact is your installer; they will be happy to assist if needed.

The

Residence

Story

2011

Residence 9 was launched as sister company to Window Widgets Limited.

2014

Residence 9 wins Retail Promotional campaign of the Year at the G-Awards – the campaign “Your R9” led the fabricator, installer and homeowner on a journey of the R9 window through video and accompanying marketing materials.

2015

DW3 Products Group made a double acquisition and acquired Residence 9 and Window Widgets.

2016

The Residence Collection was born and won Timber Alternative Company at the National Fenestration Awards.

2018

Masonite International Corporation completed the acquisition of DW3 Products Group Ltd and its subsidiaries, including The Residence Collection and Window Widgets.

2019

Gloucester-based Window Widgets completes management buyout (MBO). Window Widgets (2006) Ltd, which includes The Residence Collection of windows and doors has a been acquired by its UK management team.

2021

Residence Collection HQ becomes “Zero-waste to Landfill” with the ambition to become Carbon Neutral by 2025.

2021

The Residence Collection wins Best Window of the Year at the Build It Awards & Commercial Project of the Year at G21 Awards

2022

The Residence Collection launch 10 new colours and introduce the new Colour Collections.

2022

The Residence Collection becomes part of the Q19 Group.

2022

The Residence Collection becomes ISO 9001 and 140001 accredited

2024

The Residence Collection win the B2B award at PRCA Dare awards 2024

2025

The Residence Collection launch their new Timber Alternative Residence Collection Entrance Door, offering a full suite of timber alternative windows and doors. The new door features a new open-in door sash, a deep bottom rail, mid-rail, drip bar, a full range of matching foiled panels with a patented* panel surround trim. Available in 11 colours.

*Patent Pending GB – GB2315791.0, Patent Pending IRE – 2023/0432

2025

The Residence Collection exhibits at FIT Show 2025, where they proudly launched their ‘Make It a Full House’ campaign, featuring the new door, and scooping up Most Creative Campaign at the FIT Show awards!!

2026

The new Residence Collection Door Designer launches, featuring 21 door designs, flat or raised and fielded panels and a range of decorative glass options.

Our Journey To

Zero Landfill Waste

May 2018

A full assessment of all waste streams was conducted. The start of a 2 and a half year programme.

August 2018

Engaged with a recycling processing equipment supplier and identified a requirement for:

  • A compactor for our aluminium swarf. 
  • Mill size baler for cardboard waste. 
  • 50 kg baler for our LDPE film waste.

December 2018

Working with Penfold Plastics our head waste and <1m profile lengths are recycled – no longer going to landfill!

January 2019

The above machines were delivered and put to use. Polyprop, ABS and Acetal waste start to be recycled.

2019 in General

All waste is segregated into specific waste bines, baled/compacted and removed from site using various waste vendors.

OVER 19 DIFFERENT RECYCLING PROCESSES IN PLACE

November 2020

A further compactor was ordered to help with the compacting of waste

February 2021

 Moved our waste collection to Archer Recycling, who transport all waste to Javelin Park to be incinerated, and this was the final step.

ACHIEVED ZERO-LANDFILL MARK

May 2022

Achieved ISO 14001 accreditation.

2025

Our goal to become CARBON NEUTRAL.

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May 2018

August 2018

December 2018

January 2019

2019 in General

November 2020

February 2021

May 2022

2025

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WHAT OUR

CUSTOMERS THINK

Choosing R9 windows was the best thing we ever did. So happy with the finish, they have been in a couple of years now and they are still perfect!

Jody Lees

I must say that our installer carried out a magnificent job installing these windows, which thanks to your company and MWD has greatly improved our home.

Martin & Wendy

We are absolutely over the moon with our R9 windows. It wasn’t an easy decision to replace our old original timber windows. After a lot of research when we discovered The Residence Collection, our decision was made a lot easier.

Joanne & Andrew

They look amazing, now it’s this bright open space – It’s been a game changer.

Mr & Mrs Beadle

I had seen residence windows on Pinterest when planning the look at feel I wanted for our home. When it came to choosing ours I referred back to the images I’d saved and they all seemed to be Residence! I loved the clean lines of flush windows. It helped that I knew friends that had also used Residence windows and were impressed with the quality and design.

 

We needed to ensure they were as energy efficient as possible and would also suit the country aesthetic of the village we live in, and they combine the two perfectly. We have had lots of compliments on the windows!

Hazel Morris

The window and French doors look beautiful, but due to its size it has always been a major source of heat loss. The improvement in the warmth of the drawing room and indeed the whole house is amazing!

Heather Tasker