We are totally committed to providing every customer with the highest level of service, and believe customer satisfaction is the main reason for our continued growth over the years since the majority of our business is a direct result of customer referrals. Highly recommended We are totally committed to providing every customer with the highest level of service, and believe customer satisfaction is the main reason for our continued growth over the years since the majority of our business is a direct result of customer referrals.

Please take the time to view the comments we have received from some of our customers since they are testament to our ethos of quality and service. Peace of mind We are members of Certass, a UKAS approved certification body operating a Competent Person Scheme licensed by the Department for Communities and Local Government (DCLG). The scheme covers the installation of replacement windows, doors and associated glazing products in commercial and domestic properties and is dedicated to ensuring all installations are fully compliant with current Building Regulations. We are members of TrustMark, a non-profit organisation, licensed by the Government and supported by consumer protection groups. Our technical skills are independently checked through regular on-site inspections. In addition, we are continually monitored on our quality of work, trading practices and customer satisfaction. All of these checks provide you with an impartial assessment and peace of mind. All of our products are covered by comprehensive warranties and our installations carry a 10-year insurance-backed guarantee. In addition, we provide deposit protection insurance on all deposits taken.

Residence 9 is a unique new window system designed to accurately replicate the 19th century flush sash timber window in every detail, whilst utilising the very latest technologies. Fully mechanically jointed – mimicking traditional mortise and tenon joinery – Residence 9 windows are hand finished by skilled craftsmen from modern, low maintenance, composite materials. It boasts market leading thermal and acoustic performance, the latest security innovations and easy clean features, yet looks like the original. The result is a truly authentic design which will appeal to any homeowner who is seeking a top end luxury window.